Will new technologies turn people into passive human beings?
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I used to see smartness as tyrannical. This was over a decade ago, when I was toiling away in a cold-calling telephone sales job. I tried to communicate my struggles to my manager. I was working hard, I informed him, but with little success. His response was simply to point out that I should “work smarter, not harder.”
The message, as I interpreted it, was simple: failure is your fault—the product of your lack of ingenuity, limited initiative, and absence of guile. You’re not entrepreneurial enough. You’re not smart.